Webcast (connecting & viewing)

Player Help

 

View Webcast
  • click here to view webcast player (opens in new tab)
  • or navigate to Events > View Webcast in the menu
Password
  • when you purchase a webcast view ticket,
    we’ll issue you with a webcast view password
  • if you don’t receive a password, please contact us

 

Player, Browsers & Apps
Player Help
  • the player we use is called ustream
  • visit the player’s support page (opens player’s website in new tab)
  • and see below
Browsers & Flash
  • the player used on our site requires adobe flash support
  • for this reason, ustream recommends chrome or firefox browsers
  • on mobile consider apps (below) or dolphin browser for android
  • more information (opens in new tab)
Dedicated Apps

 

Player Operation
Objective Action
Enter Fullscreen
  • click the double ended arrow at bottom right of player window
    (on computer or phone)
  • if browser does not enter fullscreen, zoom window to desired size,
    or try this workaround (opens in new tab)
    (on computer or phone)
Exit Fullscreen
  • press escape key (ESC) on keyboard
    (on computer)
  • press back button
    (on phone)
Increase Resolution
  • change quality near bottom right of player to higher number
    (on phone or computer)
  • NB: higher quality requires better wifi or data connection
    and uses more data per second
Improve Playback
Smoothness
  • change quality near bottom right of player to lower number
    (on phone or computer)
  • change quality near bottom right of player to auto
    (on phone or computer)
Stop Playback
Temporarily
  • click pause button near bottom left of player
    (on phone or computer)
  • NB: the stream is live, so when you subsequently press play again,
    playback will not resume from where you paused it,
    but rather will display what is currently being streamed live (like tv)
Start or Resume
Playback
  • click play button near bottom left of player
    (on phone or computer)
  • NB: the stream is live, so when you press play,
    playback will display what is currently being streamed live